Why are Enterprises Prioritizing Cloud Solutions?

Managing a data center requires continual investments into hardware, platform components, security, availability, performance, and IT staff.  The costs to support these elements grow with the size of an organization. As demands fluctuate in an on-premises data center, enterprises may be forced to procure additional compute to maintain services.   

An alternative is to evaluate deploying applications on a secure cloud offering, such as AWS or Microsoft Azure, which have the benefit of large-scale and continuous investments into security, performance, scalability, and platform tools, on behalf of the many customers they serve, many of whom have mission critical security requirements. In this model, compute resources are “elastic” and can be scaled up or down as demand fluctuates, with customers only paying for the resources needed to meet current demand.  

Cloud platforms also provide extensive tools often not available in on-premises data centers, allowing customers to improve efficiency through automation or through other means.   

While some enterprises prefer to deploy and manage their own cloud, most clients implementing a new or upgraded system are taking a SaaS-first approach, where the vendor hosts the complete solution and manages all service delivery to users, including infrastructure, platform, and application maintenance and management. JEA proudly offers PENFAX Cloud Solutions: a dedicated, separate, secure total client-specific solution environment where the PENFAX Admin System, Employer Portal and Member Portal applications are delivered directly to users from JEA’s AWS cloud. 

JEA has the expertise in configuring environments to support our applications with optimal security and performance, which allows us to take a “cookie-cutter” approach to deployments for PENFAX Cloud Solutions. Leveraging our knowledge and the automation tools from AWS, JEA is optimally situated to ensure environment management and system deployments are executed with the highest degree of efficiency, with the best system optimization. Most importantly, PENFAX Cloud Solutions improves efficiency by offering a single, consolidated support channel where clients can request SLA-backed support for any issues, whether it be infrastructure, environment, or application related. 

While JEA’s PENFAX Cloud Solutions are based on AWS, JEA’s Admin Portal, Employer Portal and Member Portal are cloud agnostic, meaning clients can host and manage their own cloud or choose a cloud from any vendor to deploy JEA’s solutions into.